Getting started

Create your account, set up your shop and make your first sale.

Your first day with dhivi POSA short list to get from a new account to your first bill.
Create your dhivi POS accountYour account holds your business. You need it once, before you open your first shop. No card is needed.
Open your first shopAfter you create your account, dhivi POS asks you to open a shop. Your free trial starts here.
Open another branchRun more than one shop, store or branch from one account. Each branch has its own stock, bills, cash and POS counters. Your products, customers and suppliers…
Remove sample dataIf you ticked Start with sample data when you opened your first shop, dhivi POS added ready-made products, customers and suppliers for your kind of shop. They…
Buy more shopsYour plan includes a number of shops. Want to add more shops, stores or branches? Buy extra shops on the plan you have, without moving to a larger plan. You…
Disable or enable a shopDisable a shop, store, branch or warehouse you no longer use, so the business fits a smaller plan. Its records stay. You can open and export them any time,…
Sign in to dhivi POSOne sign-in opens your account page and your back office.
Change your passwordChange the password you sign in with, from the back office or your account page.
Pay for your planBuy any day of your trial. Your paid time starts when the trial ends, so you keep the days that are left.
Change your planMove to a larger plan when the business grows, or to a smaller one when you need less. A smaller plan can only be chosen when your shops and staff fit it.
A page is locked or missingQuotations not enabled? Price lists, Loyalty or another page not turned on, not available or not in the menu? There are four reasons a page is locked or…
Pay automaticallyTurn on autopay and each invoice for your plan is paid on its due date. You approve it once, and we email you the day before your bank is charged.
Contact customer supportNeed help from a person? Contact dhivi POS customer support from the back office or from your account page. A reply comes by email and on your Support page.
Your back office at a glanceThe back office is where you set up the shop and see how it is doing. It opens on the Dashboard.
Ask for help in the back officeAsk answers "how do I…?" questions about the back office while you work. The answer comes from this help guide, in a few steps, with a button that takes you…
Keep records of your ownTrack things that are not a product, customer or supplier, like warranty claims, service jobs or equipment on loan. Each kind of record gets its own fields…