dhivi POS HelpWhat's new

Add a product

Back officeUpdated 2 November 2026

Add each item you sell once — for your whole business. The POS then finds it by name or barcode.

Steps

  1. In the back office, click Products in the menu.
  2. Click Add product.

The Products page with Add product marked

  1. Type the Name, for example Ponni Rice 5kg.
  2. Pick a Category, or type a new one to create it. dhivi POS often suggests one from the name.
  3. Pick a Brand if you like, or type a new one.
  4. Scan or type the Barcode from the packet. Leave it blank and dhivi POS makes one for you.
  5. Under Price, type the Cost (what you pay, before GST) and the Selling price. Or type the Margin % and the selling price is worked out.
  6. Type the MRP printed on the packet. The selling price follows the MRP until you change it.
  7. Pick the GST rate. Add the HSN code if you have it.

The top of the Add product form, filled in

  1. Under Shops and stock, keep Enable for POS switched on.
  2. Under Sell at, switch on each shop that sells it. Type its Opening stock and Reorder at level.
  3. Click Add product. To add the next one straight away, click Save and add another.

Shops and stock: dhivi Mart switched on with opening stock 25 and reorder at 8, and Add product marked

Good to know

  • A product has one name and one price at every shop. Each shop's cost, stock and reorder level are its own.
  • Changing a product sold at more than one shop changes it at every shop — so a manager of one shop can change the name and price only for products their shop alone sells.
  • Setting a price needs the Set prices permission. Adding a product to other shops needs Products at all my shops.
  • Selling loose rice or sugar? Under How it's sold, pick Weight · kg. See Sell by weight and in packs.
  • Many products? Use Import on the Products page to add them from a spreadsheet.