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Give some customers their own prices

POSBack officeUpdated 2 November 2026

A price list gives a group of customers lower prices, like Wholesale, Dealer or Hotels. Retail is each product's own selling price, and every customer pays it unless they are on a list. A list has the same prices at every shop.

Make a price list

  1. Click Price lists under Catalogue in the menu.
  2. Click New price list.
  3. Enter a Name, for example Wholesale.
  4. Under Discount on every product, enter how many % below retail.
  5. Under Round prices, choose To the paisa, To 50 paise or To the rupee.
  6. Click Add price list.

New price list: Wholesale, 8% below retail, rounded to the rupee, with Add price list marked

Give a category its own discount

  1. Click the price list, then the Categories tab.
  2. Click Add category.
  3. Select the Category and enter its Discount.
  4. Click Add category.

Its sub-categories get the same discount, unless they have their own.

Set a product's price by hand

  1. Click the price list. The Products tab lists every product.
  2. Click Edit next to the product.
  3. Enter the Price on this list. Leave it empty to use the discount.
  4. To give a lower price for a larger quantity, add Quantity breaks: a From quantity and a Price. Up to five.
  5. Click Save.

Many prices to set? Click More, then Download prices. Fill in the spreadsheet, then click More, Upload prices.

Put a customer on a list

  1. Open Customers and click the customer.
  2. Click Edit.
  3. Under Price list, choose the list, and save.

At the POS, that customer's bills get the list's prices.

Good to know

  • A product's manual price comes first, then its category's discount, then the list's discount.
  • Turn a list off with its Active switch. Its customers pay Retail until you turn it on again. Nothing is deleted.
  • Offers apply only to a bill on Retail prices.
  • At the POS, a manager can choose another list for a bill. A cashier needs a manager's approval.