dhivi POS HelpWhat's new

Lock the POS when you step away

POSUpdated 2 November 2026

Lock the screen so nobody else bills under your name. The bill you were on waits for you.

Lock

  1. Click Lock with your initials at the top right.
  2. Click Lock the POS. Or just press F9.

Lock the POS in the menu at the top right

Unlock

  1. Type your PIN on the keypad.
  2. Click Unlock, or press Enter.

The locked screen with the PIN keypad

Good to know

  • Someone else taking over? Under Someone else?, they tap their name, or tap Enter mobile number or email, and type their own PIN.
  • Forgotten the PIN? Tap Sign in with the password.
  • While it is locked, the POS keeps syncing, and the scanner is off.