dhivi POS HelpWhat's new

Change how your bill looks

Back officeUpdated 2 November 2026

Choose what prints on your bills and return notes. Until you make a format, every POS prints the built-in one.

Steps

  1. In the menu, under Labels & print, click Invoice formats.
  2. Click New invoice format. Or open the Samples to start from tab, pick a paper size, and click Use a copy.
  3. Your format opens. Tick an item on the left to add it to the paper, for example Shop phone or QR code. Untick it to take it off.
  4. Click a line on the paper to change its text size, alignment and spacing on the right.
  5. Use Short bill and Full trolley to check a small and a long bill. Click Print a test to try it on your printer.
  6. Changes are saved as you go. Click the back arrow when you are done.

An invoice format open, with a sample bill in the middle

Choose what each POS prints

  1. Open the What each POS prints tab.
  2. Beside each POS, pick its invoice format and its return note format.

What each POS prints, with the invoice format for Counter 1 marked

A POS set to Shop default prints whichever format is marked as the default.

Good to know

  • Your shop name, address and GSTIN come from your store profile.
  • Return notes have their own formats, on the Return notes tab.
  • The samples include thermal rolls of 2, 3 and 4 inches, and A5 and A4 sheets.