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Hold a bill and serve the next customer

POSUpdated 2 November 2026

A customer forgot something? Hold their bill and bill the next person.

Steps

  1. Click Hold, or press F4.

The Hold button on a bill

  1. The bill becomes a tab at the top, marked held. A new empty bill opens.
  2. Bill the next customer as usual.
  3. When the first customer is back, click their tab. Their items are all there.

Bill 2 is held as a tab beside the new bill

Good to know

  • + beside the tabs does the same as Hold: it holds this bill and starts another.
  • Click × on a held tab to throw that bill away. The POS asks first.